About Us – 2023 Draft

About Us

HandyTrac’s innovative and secure key control systems have helped multifamily,

student and military housing managers protect their keys since 1995. 

Our Story

HandyTrac Systems traces its roots back to the early 1990s. The company was established by John Lie-Nielsen, an innovative entrepreneur with a passion for real estate management.

While serving as the owner and CEO of real estate enterprise, Johnstown American, Lie-Nielsen recognized the need for better key control and management within the multifamily industry. Traditional methods of key storage and tracking were often prone to errors, theft, and unauthorized access, leading to significant security vulnerabilities. Determined to address this issue, Lie-Nielsen set out to create a reliable and efficient key control system.

Using his expertise in electronics and security, Lie-Nielsen embarked on a journey of research and development. He assembled a dedicated team of experienced engineers and designers who shared his vision and together, they worked tirelessly to develop a cutting-edge electronic key management solution that would revolutionize the industry. 

Today, HandyTrac Systems is widely recognized as the low-cost leader and trusted name in the multifamily industry, protecting over 5 million units for 800+ companies nationwide.

All HandyTrac key control systems are designed, built and serviced in-house from the company’s headquarters in Alpharetta, Georgia.

HandyTrac Key Control is Used By Over 800 Companies Including:

Our Core Values


Our relentless focus on cost control and efficiency assures lowest prices.


We keep our promises to customers and to each other.


Our products are built to last. Systems installed over 15 years ago are still going strong.


We are known and praised for excellent service.

Technical Innovation

HandyTrac holds 3 US patents and another pending.
We focus on customer needs, then invent and test solutions.

Meet The Team

Our exceptional team collaborates seamlessly to deliver innovative solutions and exceed client expectations.

john lie-nielsen

John Lie-Nielsen

Chief Executive Officer

steve alvarez

Steve Alvarez

Vice President/Partner

larry kratz

Larry Kratz


debbie lie-nielsen

Debra Lie-Nielsen

Vice President Client Services

Member Associations